Welcome to Units of Sound version 5 support

Version 5 is the first edition to have an individual web support link embedded into the programme.

If you have downloaded the Stand Alone programme here are the extra files you would have found on the CD.
Help Manual for version 5
Help Manual for version 505
Help Manual for version 509
The Readme file
Units of Sound Licence
Good Practice Check list

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Updates

There is an update to correct the manual setting of Memory and Dictation.
Please select the correct link:

Upgrades to Units of Sound version 5.0.9 .
Stand Alone Computers - Single install

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Help

There are several ways to get help.
Please review all the known issues at our UofS support Site or try our interactive Troubleshooter , Knowledgebase or create a support ticket.

If you request help by submitting a ticket you will receive an email with your ticket number. If you do not receive this email immediately you may have entered an incorrect email address and you will have to recreate your request for help.
Submitting a ticket is the fastest way to get help.

Vista and Windows 7

UofS fully supports Vista and Windows 7.

Remote Help

We can offer specialist help by accessing your computer. You will need to create a ticket to request this service.
remote support

Version 4 student records

Help transfering student records from v4 to v5.